Richmond, KY Home Remodeling

Solid work, great communication. Complete kitchen remodel. We are getting great comments from everyone who visits

I was extremely impressed with Lauren from Bluegrass Builders & Remodel. She arrived early to our appointment and took her time thoroughly assessing my home. She was professional, knowledgeable, kind, and incredibly gracious throughout the entire process. Although it took a bit longer than expected to receive the final quote, Lauren was proactive in keeping me updated, apologizing sincerely for the delay, and explaining the reason behind it. Ultimately, I decided to postpone any major remodeling after the recent loss of my mother, honoring her wish for me to wait a year. Even so, Lauren’s professionalism, empathy, and understanding left a lasting impression. When the time comes to move forward, she’ll be the first person I contact for an updated quote.

First and foremost, want to say how pleased we were to have selected Bluegrass Builders and Remodel as our contractor to bring our 1980's bathrooms into the 2020's!! We had two full bathrooms and a powder room to address. We had already updated the showers several years ago in the two full baths but the rest of the bathrooms were outdated. We had a rough idea of what we would like to have done and explained that to Lauren and her staff. They quickly provided recommendations and vendors that provided high quality workmanship and products that met or exceeded our expectations. They worked diligently to ensure high quality workmanship throughout the job. The communications and response to any questions or concerns was immediate. The project manager, Erik, paid attention to details and was a pleasure to work with. The overall project was completed on schedule and budget. We could not have had a better experience. Highly recommend.